In parallel with the development of the mobile application , Ukrzaliznytsia continues to develop its own chat bot – in addition toViber and Telegram, it is available in Apple Messages, and now there is an opportunity to pay for tickets using Apple Pay. After payment, the ticket can be added to the Apple Wallet (an electronic ticket is a full-fledged analogue of a “paper” one and has the same legal force).
To launch Apple Messages, just click the Messages icon on the Ukrzaliznytsya website, after which a dialog box will instantly open for buying tickets via Apple Pay or online chat with the support service.
The project was implemented on the basis of Corezoid Process Engine technology together with Ukrzaliznytsia’s technology partner, American Middleware, with the support of Visa’s payment partner. Corezoid is certified by Apple as a Messages Service Provider (MSP) for registering businesses with Apple Messages for Business
Ukrzaliznytsia launched a chatbot on Viber and Telegram in January 2021, and at the end of last year it became available on Facebook Messenger and Apple Messages. It currently has over 264,000 registered users.