santander charged me 145 for 10 lottery tickets 61bfa16b46604

‘Santander charged me £145 for £10 lottery tickets’

Sally says: The main winners from you signing up to this syndicate scheme seemed to be Lotto Social itself and your bank, Santander. The former did well,…

jes staley clings onto board role at new york charity 61be887583738

Jes Staley clings onto board role at New York charity

Jes Staley, the former chief executive of Barclays, is clinging onto his seat on the board of a high-profile New York charity despite quitting the bank over…

competition watchdog investigates complaint over pressure on whistleblower 61be884ac0e08

Competition watchdog investigates complaint over pressure on whistleblower

The competition regulator has launched an internal investigation into claims that one of its directors pressured a whistleblower to retract allegations of misconduct at its open banking…

peer to peer lenders have failed to take on the banks 61b6a00f5ff57

Peer-to-peer lenders have failed to take on the banks

Next, the middlemen are more valuable than they look at first sight. Sure, the City’s bankers and brokers may well be overpaid. There may also be far…

lloyds bank under pressure to bring in four day week 61b54de6a6e11

Lloyds Bank under pressure to bring in four-day week

Trade unions are urging Lloyds Bank to become by far the biggest employer yet to introduce a four-day working week without cutting salaries. The bank has been…

scottish households face eye watering council tax hikes 61b2817204d40

Scottish households face ‘eye-watering’ council tax hikes

Scots have been warned that they face “eye-watering” council tax hikes after the SNP handed town halls unrestrained powers to ramp up bills. Unveiling her budget at…

the gift of the gab is not enough to lead the big firms of tomorrow 61aeb6b21385f

The gift of the gab is not enough to lead the big firms of tomorrow

The pandemic has shone a spotlight on the lack of experience among some of those in key public sector roles. From the US jeweller who was paid…

nationwide poaches tsb boss as its first female chief 61aac29ecee38

Nationwide poaches TSB boss as its first female chief

Debbie Crosbie is to become the first woman to run Britain’s biggest building society after Nationwide poached her from rival lender TSB. The 175-year-old member-owned institution said…

shops will become cash machines to help rural communities 61a81f9c1c6bf

Shops will become ‘cash machines’ to help rural communities

Local shops will become “cash machines” under a new scheme, following an alarming decline in access to physical money particularly for rural areas. Customers in select shops…

my 188000 isa is missing four months later and ive still heard nothing 61a694f378ffd

‘My £188,000 Isa is missing – four months later and I’ve still heard nothing’

Sally says: Transferring an Isa from one provider to another is supposed to be straightforward. In your case, you had already sold the investments held in your…

bitcoin exchanges face digital tax raid 61a42aea25237

Bitcoin exchanges face digital tax raid

Bitcoin exchanges have been dragged into the Treasury’s tech tax after HMRC said they would not qualify for an exemption granted to financial services companies. The tax…

i lost 9000 to the worlds most convincing scam 61a14eda9410a

‘I lost £9,000 to the world’s most convincing scam’

Sally says: With the Black Friday weekend shopping frenzy in full swing and Christmas around the corner, I felt it timely to include your story as a…

wirecard a billion euro lie review the thrilling scandal that had thousands of germans fooled 61a036bf2e6e7

Wirecard: A Billion Euro Lie, review – the thrilling scandal that had thousands of Germans fooled

Wirecard was allegedly perpetrating fraud on a staggering scale, accused of money laundering and inflating profits. One part of this, the film claimed, involved illegally distributing millions…

jp morgan should make no apologies to the chinese communist party 61a036113b108

JP Morgan should make no apologies to the Chinese Communist Party

It is understandable that financiers might be worried about upsetting the Chinese authorities. Western banks and fund managers have been trying to break into what should become…

buy shares in these banks to profit from rising interest rates 619eabef050eb

Buy shares in these banks to profit from rising interest rates

Investors who bet on the global banking sector have had a strong year.  The industry has delivered returns of 37pc in 2021, beating the MSCI World Index…

halifax took my final mortgage payment too soon then charged me 1000 619d12c214cc6

‘Halifax took my final mortgage payment too soon, then charged me £1,000’

Dear Sally, I was in the happy position to pay off my 10-year mortgage with Halifax five years early and so arranged to make the final payment…

city regulator appeals for bitcoin expertise as terrorists exploit cryptocurrencies 619b48a03375e

City regulator appeals for Bitcoin expertise as terrorists exploit cryptocurrencies

The City regulator is calling in Bitcoin experts to train its staff over fears that money launderers and terrorists using cryptocurrencies are steps ahead in the fight…