British Airways to base cabin crew in Madrid
British Airways is setting up its maiden overseas base for short-haul flights to combat staff shortages that have sparked the worst wave of cancellations in a decade….
British Airways has become a national humiliation
At the beginning of the year, British Airways boss Sean Doyle made a bold, and many would say, long overdue pledge: 2022 would be the year that…
Is this the end of the great holiday getaway?
Between the start of the Easter Holidays and Good Friday, 640 flights at Heathrow had been cancelled. Gatwick was in second place with 221, with Luton a…
British Airways tries to poach cabin crew with £1,000 ‘welcome bonus’
British Airways is trying to lure cabin crew with security clearances from rivals with a £1,000 “welcome bonus” amid ferocious competition for staff. With airlines struggling to…
How we finally fell out of love with British Airways
I got up before dawn on Thursday, after four hours’ sleep, and headed to Gatwick to catch an easyJet flight to Seville with my son. A few…
Easter holidays in chaos as easyJet cancels more flights
Families are braced for further Easter travel chaos as easyJet said it expected to cancel more flights in the coming days. Travellers were this week facing hours-long…
Five ways to avoid the travel chaos on your next holiday
Right on cue, as we gear up for our Easter getaways, a perfect storm of flight cancellations, airport queues and technical issues are stopping holidaymakers in their…
How to dodge the travel chaos this summer
Right on cue, as we gear up for our Easter getaways, a perfect storm of flight cancellations, airport queues and technical issues are stopping holidaymakers in their…
Flight attendant sues British Airways for £50,000 after he was hit by runaway drinks trolley
A British Airways flight attendant is suing the airline for up to £50,000 after he was injured by a runaway drinks trolley, a court has heard. James…
Being on hold with BA has cost me £230
Gill Charlton has been fighting for Telegraph readers and solving their travel problems for more than 30 years, winning refunds, righting wrongs and suggesting solutions. This week’s…
Baggage and flight chaos for British Airways passengers at Heathrow
Passengers have been hit by another British Airways glitch at London Heathrow with bags not delivered and flights delayed. People waiting to pick up their luggage on…
British Airways jets grounded in South Africa over safety fears
British Airways jets in South Africa have been grounded “indefinitely” by the country’s aviation regulator over fears of engine failures and landing gear malfunctions. Comair, which runs…
British Airways’ post-9/11 safety procedures gave us a pain in the neck, say pilots
The case is being spearheaded by Captain Jonathan Parry, of Camberley, Surrey, who joined the airline in 2006 following a stint in the Royal Navy, and spent…
Germany and France will use post-Brexit rules to force BA spin-off, says Michael O’Leary
Germany and France will capitalise on post-Brexit rules to force British Airways to be spun-off as a standalone airline, the chief executive of Ryanair has claimed. Michael…
BA’s latest tech disaster couldn’t have come at a worse time for the airline
We are only two months into 2022 and already we have seen planes glued to runways for three very different and very serious reasons. Namely: pandemic, weather…
Heathrow chaos as British Airways cancels all short-haul flights
British Airways faced widespread disruption to its operations on Saturday after technical problems forced it to cancel all short-haul flights from Heathrow on Saturday morning. The airline…
BA’s reinvention will not be complete until free G&Ts return
“From the consumer’s point of view the choice of carrier now comes down to which airline offers the best fare for your destination.” Previously economy passengers could…
What will ‘A Better British Airways’ mean for your holidays?
Robert Marshall, 70, from Kent, spent £285 on flights for him and his wife, Chris, to fly to Zurich for Easter shortly after the first lockdown. He…
Socialising banned among Virgin Atlantic crew amid Covid fears
One of the main perks of being a pilot or cabin crew member was once the opportunity to party into the early hours in far-flung locations around…
Daring travellers can bag 76pc discounts on summer holidays by booking today
Families can save thousands of pounds by booking their summer holidays early, with some popular flights available for 75pc less. Airlines are selling heavily discounted tickets for…
Airlines will bounce back – now is the time to pick up shares
But Mr Legget said he was confident in the long-term outlook for travel and has taken recent share price weakness in Jet2 as an opportunity to top…
British Airways launches budget flights from Gatwick
British Airways has confirmed plans to launch a new budget operation at Gatwick with flights starting in March. It will use the British Airways name but exist…
How testing confusion is seeing airlines wrongly turn away travellers
No-one in this climate expects air travel to be particularly straightforward. But as one British traveller discovered when attempting to fly to the UK from Brazil this…
What to look out for with Lastminute’s Covid refunds policy
Gill Charlton has been fighting for Telegraph readers and solving their travel problems for more than 30 years, winning refunds, righting wrongs and suggesting solutions. She takes…
British Airways customers bemoan yet another IT mishap
Angry customers have bemoaned fresh IT failures at British Airways after its loyalty website was offline for well over a week. The airline said earlier this month…