British Gas boss is a smooth operator but his excuses don’t wash

Lewis was in the news because of his very public exasperation at being unable to help people much in the face of a perfect storm of price…

Energy bills set to hit £3,000 as gas prices soar

Russia and Ukraine are huge producers of products including grains and vegetable oil. Collectively, they globally supply 29pc of wheat, 19pc of corn and 80pc of sunflower…

British Gas leaves thousands of homes in the cold after it failed to fix boilers

Anthony Vickers, 46, a data analyst from Basingstoke, has been unable to run a hot bath for his children, aged two and five, for over a month…

British Gas owner Centrica gears up for £200m activist assault

Martin Young, analyst at Investec, said Centrica was arguably undervalued given its huge customer book and the industry upheaval.  He said: “The supply market is changing. I…

‘My autistic son was a victim of an ATM scam and then ignored by his bank’

Dear Sally, My son is autistic and has learning difficulties. In the summer he was on his way to a club he attends for people with disabilities…

‘British Gas is charging me £500 for a leaky pipe’

Dear Sally, In February I smelt gas coming from my meter. An engineer from Cadent, which operates the gas distribution network, came for an inspection. He found…