British Airways has become a national humiliation
At the beginning of the year, British Airways boss Sean Doyle made a bold, and many would say, long overdue pledge: 2022 would be the year that…
Restaurants offer freebies in scramble for staff
Restaurants are offering workers free birthday prosecco, gym discounts and high-end takeaways as the battle for talent heats up. A string of hospitality companies have started highlighting…
Staycations out of favour as holidaymakers head for the Med
Seb Blakemore does not need the sun to be shining for a dip off the Cornish coast. “I go swimming in the sea all the time,” he…
‘There are no staff’: desperate restaurants feel the heat as shortages bite
Not only did the proportion of EU workers plummet ahead of Covid, but the pandemic made the industry seem “fragile and unstable,” says Nicholls, which will have…
Where are all the brilliant women? Michelin are missing out on future female stars
But in one area Michelin still has a problem – it’s not keeping pace with the speed with which change is happening in the UK’s restaurant scene….
Dodgy CVs and tattoos from the coalface: the perilous journey to Michelin stardom
Yet, true or not, some chefs around Martin might have heard the news and looked a little sheepish. Because as everybody knows in the hospitality world, massaging…
Why women are back at the helm of the ‘pale, male and stale’ real ale movement
And it’s not just European women who have historically been mostly banished from brewing either. It’s extremely arguable that African women have suffered the most egregious erasure…
BrewDog founder James Watt threatens to sue BBC over claims of inappropriate behaviour
The founder of BrewDog is threatening to sue the BBC over claims the broadcaster obtained private information by “underhand means”. James Watt is also pursuing legal action…
Restaurant offers £91,000 for head chef as kitchen crisis bites
The shift into logistics highlights the intense demand for workers in that sector, too. Lorry drivers are at the front of the pay rise queue as haulage…
Ladbrokes owner considers returning £102m of furlough cash
The chief executive of Ladbrokes-owner Entain has said she is considering returning £102m of furlough money to taxpayers, amid sustained regulatory pressure on the gambling industry. In…
Music venues look for new normal to hit record-breaking year
Problems will arise in the new year, however, if further restrictions are imposed or revellers’ confidence to gather in large groups is hit. Both have the potential…
Another 400 pubs closed their doors for the last time this year
More than 400 pubs have disappeared from communities in England and Wales this year, but the number of pubs calling last orders flatlined despite the toll of…
Drugs, steak and tears: the brutal truth of working in a restaurant
“I think if we made it now, we’d have included more about the staffing issue,” he admits. “It would have been even more stressful, even more intense…
Pubs and restaurants fear ‘shuddering halt’ from new Covid rules
The travel industry has also been subject to changing restrictions in recent weeks. Heathrow airport warned of “high cancellations” on Friday and said that passenger numbers were now…
Office Christmas parties at risk as pub bookings struggle
The office Christmas party remains on the endangered list as fewer employers book pubs for gatherings this festive season, the boss of the All Bar One and…