‘I was scammed for £37,000 by an online dating fraudster’

Bower was not easily fooled. She did not fall for this first scam. In fact, she says, ‘As soon as I started engaging properly with the site,…

Text scams on the rise as fraudsters prey on households facing soaring energy bills

Fraudsters are exploiting the cost of living crisis by sending text scams that prey on households facing soaring energy bills, banks have warned. UK Finance, the banking…

£100,000 lost to scammers – yet TSB refuses to pay out

The ombudsman has told the bank to pay back around £100,000 to almost a dozen customers hit by scams in the first three months of 2019, just…

Wicked scams, an uninsured horse and a toy ice cream van: what I’ve learnt solving your money problems

Behind every win there is often a story of anguish or heartache – or, at the very least, deep frustration with poor service. The most common type…

My parcel delivery is missing – what are my rights for a refund?

Online shopping has boomed of late as shoppers have swapped the high street for their computers and mobile phones, but so has the number of missing parcels….