The operator restarted the “My Kyivstar” system after the recent cyber attack – and although the program is not working for everyone yet, some subscribers have already seen offers of compensation packages.
Currently, as compensation, Kyivstar offers subscribers 5,000 MB of mobile Internet for 30 days and 30 minutes of calls to other numbers for 3 days at the price of UAH 0.
We will remind you that a large-scale failure in the “Kyivstar” system occurred on December 12, as it turned out later – as a result of a Russian attack by hackers. Users from different regions of Ukraine reported problems with mobile communications and home Internet, the company’s mobile application and website were also not working, and problems were observed in the operation of some terminals.
Currently, the company reports that it has partially restored services, but the work is still ongoing.