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Starting next week, the company will disable Request For Assistance, a program that allowed law enforcement to obtain recordings from users’ smart doorbells and surveillance cameras. In the future, the services must obtain and provide a formal warrant to use the data, Bloomberg reports.
Meanwhile, the company’s practice of allowing police to access recordings from Ring’s smart doorbells or surveillance cameras almost unhindered has also been criticized. In the beginning, the company sent letters to users asking them to share videos with the police voluntarily, and already in 2021 required law enforcement officers and firefighters to make these requests public through a separate Neighbors program. Now access to the video will be granted only with an official warrant.
Ring, meanwhile, says it will “dedicate its resources to new products and programs in Neighbors,” an app that provides real-time crime and safety alerts from neighbors and local law enforcement.
The company was criticized because recordings from Ring devices often appeared on the Internet. In 2022, Amazon and MGM even announced Ring Nation, a TV show featuring viral videos captured by smart calls and cameras. Last December, Google also said it would change Maps’ location history feature, removing the ability for police to request data on anyone who was near a crime scene.
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