Ms Afia appeared on screen to respond to claims in the press that Meghan had been “difficult” to work with and had bullied her staff, resulting in employees leaving her household.
The claims appeared in 2018 and are the subject of an ongoing review at Buckingham Palace.
Duchess ‘wouldn’t want to negate anyone’s personal experiences’
However, Ms Afia claimed that there were “massive, massive inaccuracies” in the story.
“What bullying actually means is improperly using power repeatedly and deliberately to hurt someone physically or emotionally,” she said.
“The Duchess of Sussex has absolutely denied ever doing that.
“That said, she wouldn’t want to negate anyone’s personal experiences.”
Ms Afia acknowledged that it was “really hard to prove a negative” and to show you had not bullied someone simply by denying it.
Elsewhere, the episode looked at the coverage of Meghan’s trip to New York for a baby shower, the Sussexes’ use of private jets and the refurbishment of Frogmore Cottage, the couple’s home in Windsor, which Jonny Dymond, the BBC’s royal correspondent, said was “used as a tremendous stick to beat Harry and Meghan”.
Mr Scobie claimed someone had once asked him whether he was on team Sussex or Cambridge, adding: “Sometimes you have to pick, because the narrative that you’re reporting goes against the narrative that another household or aide wants out there.”
He added: “You have to remember the person that puts the story out gets to shape the narrative.”
Ms Afia said she had never seen any evidence that “personal agendas or animosity” in the way the Duke and Duchess of Sussex were portrayed but noted that they were “good business” and claimed negative headlines did better online.
“I think all of that feeds into the coverage,” she said.