Dear Readers,
If you have turned to this column and wondered what has happened to Katie Morley, I can tell you that she is investigating parenthood for the next few months.
Never fear, I have promised her faithfully that I will look after her loyal readers while she is away. I am what some might call a veteran personal finance journalist, having covered money matters for national newspapers for more than 25 years.
During my award-winning career, I have solved many complaints on behalf of readers and intend to keep up Katie’s fantastic work at holding companies to account.
So please keep your letters and emails coming.
If you’ve got a tip-off or want to tell me about a consumer rip-off you’ve spotted, please email sallysolves@telegraph.co.uk.
For personal cases that you would like me to investigate, please copy and paste the form below into an email and send it to: sallysolves@telegraph.co.uk.
- Name:
- Address:
- Telephone number:
- Describe what would you like me to investigate in as much detail as you can:
- Please provide permission to discuss your case with all relevant organisations:
- Documents – please list what supporting documents you have attached relating to your case:
Alternatively you can send a letter addressed to:
Sally Hamilton, The Telegraph, 111 Buckingham Palace Road, London, SW1W 0DT
A full postal address, a signature and daytime telephone number are needed.
Please do not send original documents by post as these cannot be returned. Include separate notes addressed to all organisations authorising them to talk to Sally. Cases currently going through a court of law or being actively dealt with by other columns will not be considered.
Because of the volume of mail received, it is not possible to respond to every letter.
If you have a simple money advice question rather than a consumer complaint, email our ‘Ask an Expert’ panel at moneyexpert@telegraph.co.uk.
Follow me on Twitter @sallymhamilton
- You can read more of Katie and Sally’s investigations here.
